Payment Policy
Our clients require individual attention and service. Therefore,
our rates are based on the type of service you require.
Forms of Payment
 Office
Essentials REPA accepts the following forms of payment:
- Credit Cards
- PayPal Secure Online Payment System .
- Certified Checks, Business Checks, Personal Checks (pre-approved)
and money orders, Checks should be made payable to Office Essentials.
All fees are in $USD.
Hourly Rates
This method of payment is established under the signed agreement
- All work and services provided at the hourly rate are billed
on a weekly basis with payment due upon the completion of all
projects.
- Office Essentials REPA may require a deposit for large projects
and new clients.
- Services are billed in 15 minute increments.
Retainer Plans
Retainer plans are offered to clients that prefer to monitor the
number of hours used on a monthly basis.
- Retainer plan hours are in increments of 15 minutes with discounts
provided to clients electing to pre-pay for retainer hours.
- Invoices are emailed 10 days in advance and payments are due
by the due date indicated.
- Payment is required before any monthly work begins.
Charges for Online Accounts
Clients are responsible for maintaining the cost of all online
subscriptions defined as, but not limited to, domain names, website
hosting, leads management platforms, transaction coordination platforms,
MLS, productivity platforms, etc.
ADDITIONAL FEES
Rush Jobs
- Rush jobs are any projects delivered within 24 hours or less
of the request.
- Projects that must be completed outside of our normal business
hours, weekends and holidays are subject to an additional fee
that will be based on the time-frame of the project and expected
turn-around time.
- There will be a 20% fee added to your total invoice for all
rush jobs.
Please contact us for
more details.
Late Payments
- Late payments are subject to a late fee percentage that is
based on the outstanding balance.
- If your account is sent to collections, client is responsible
for all collection charges and attorney fees.
- If account is paid late more than twice, it will result in a
cancellation of services and all fees and outstanding payments
must be paid.
- Repeat offenders must pay for all future services in advance.
Additional Expenses
- Expenses incurred will be billed at cost to the client. (Ex:
Postage, paper products, long distance charges, CD’s, etc.)
- Declined Credit Cards and NSF Checks
- A $35.00 service fee will be charged for returned checks.
Declined credit card payments and NSF checks will automatically
void our agreement, render all payments due, and require pre-payments
for future services.
Non Payment of Invoices
- Non payment of invoices will automatically result in cancellation
of services and place your account in collections.
- If past due invoices are sent to collections, agent is responsible
for paying all collection fees.
You will find no hidden cost associated with your final invoice.
If you have questions or concerns regarding any of our policies,
please contact us.
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